Canton of Zurich
The Zürikonto: the key to digital government
One secure entry point for the whole population – and the foundation on which the canton rolls out new services without new logins.
- One login for all cantonal services
- AGOV integrated as the Swiss government login
- 3+ digital government services connected
- In productive use
- Client
- Canton of Zurich
- Sector
- Public administration
- Services
- Digitalisation User experience
- Built with
- AGOV
To deliver the cross-cutting functionality of the “Zürikonto” efficiently and swiftly, we were looking for a delivery partner who would not only take on the implementation but also actively help shape the overall architecture of the platform. In xappido we found a partner who convinced us with an agile approach and a consistent focus on cost efficiency. Even after go-live, xappido stayed at our side, delivered the next steps flexibly and responded quickly and competently to unforeseen challenges in live operation.
With the Zürikonto, citizens and companies in the Canton of Zurich get a single, secure entry point to the canton’s online services – one login instead of many sets of credentials. With it, the canton takes a tangible step towards digital government.
The starting point
A central digital identity has to deliver several things at once:
- High security standards to protect sensitive user data.
- Simple handling for the population at large.
- Seamless integration into the cantonal administration’s existing and future online services.
“But the Zürikonto was not only meant to serve as a login, it was to be the hub for dealing with the authorities digitally,” explains Thomas Schöpfer, Managing Partner at xappido.
The solution
As solution partner to the Canton of Zurich, xappido integrated AGOV – the Swiss government login – into ZHservices and combined it with intuitive user guidance. Through a single login, citizens use various digital services that were also built with xappido:
These and future dealings with the authorities can therefore be handled with just one account – a tangible gain in clarity and efficiency for the population.
The result
The Zürikonto is successfully in use and continues to grow.
“We designed the Zürikonto so that it can grow with new requirements,” says Thomas. “Whether new digital services or technological advances – the system is flexible and ready for the future.”
As the canton’s solution partner, xappido remains closely involved and continues to develop digital government – with solutions that make digitalisation tangible and genuinely useful for people.
A look inside the solution
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One login, one route: sign-in via AGOV, the Swiss government login.
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All digital government services clearly laid out in one place.
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Straight from the account into the individual online service – no signing in again.
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One account, one entry point: your cases are all in one place.
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Delivery at xappido: the AGOV login tested live on the device while the code takes shape beside it.
The project on video
Where we provided support
- Interfaces
- UX design
- Web applications
From the same ecosystem
Ready for the next step?
A no-obligation intro call: also for preliminary enquiries ahead of a tender.
Or directly: info@xappido.com
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“We know how the public sector works: procurement, data protection, traceability. Tell us where you stand and we will tell you what is realistically possible.”